Deleting error messages requires two actions.
First the DELETEFLAG must be set to 1, then the status changed to RETRY.
Both of these are done transparently when deleting a message in the Message Reprocessing application. In an escalation they must be done in the correct order.
Warning: Be very careful when using this escalation to delete held messages. If valid transactions are sent in while this escalation is active, and they fail due to a correctable error, they can be deleted.
In the Escalations application, create a new escalation.
Applies To: MAXINTERROR
Condition: status=status='HOLD' and queuename = 'jms/maximo/int/queues/sqout'
Add an escalation point and check the Repeat box.
Add an action. Use the lookup arrow to Go To the Actions app to create the Action.
Create a new Action with the following values:
Object: MAXINTERROR
Type: Set Value
Value: 1
Parameter/Attribute: DELETEFLAG
Save and Return with Value to the Escalations application.
